Refund policy

All sales are final.

No refunds or exchanges.

In the event your order is not correct (incorrect product or size), due to technical errors, please contact us by email at gemcityrepresent@gmail.com. Please present your proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.